NHAI Announces New Policy: FASTags With Incomplete KYC To Be Deactivated Post This Date; Here's How To Update It

'One Vehicle, One FASTag' is a brand new policy being launched by the National Highways Authority of India (NHAI) to enhance the Electronic Toll Collection (ETC) system and facilitate traffic at toll plazas. The initiative seeks to prevent users from connecting several FASTags to a single car or that use a single FASTag for multiple vehicles. 

In order to make this easier, the Reserve Bank of India (RBI) has advised FASTag customers that they should complete the Know Your Customer (KYC) procedure for FASTag under NHAI's recommendations. 

According to the latest announcement by the Ministry of Road Transport and Highways said on January 15, 2024, Monday, FASTags with a valid balance but a missing KYC will get blacklisted or deactivated by banks from January 31.

The user provides important personal data and supporting documentation that creates and guarantees secure transactions by completing the KYC process. The user must notify the bank as soon as possible of any changes to their KYC information. 

The NHAI has requested all FASTag users to update their KYC details by January 31, to avoid any inconvenience during toll payments. The process of updating KYC is simple and can be done online through the official website of the National Payment Corporation of India (NPCI), which is the issuer of FASTags.

How To Update FASTag KYC Details Online? 

1. Visit the Indian Highway Management Company Limited (IHMCL) FASTag portal.

2. Use your password or OTP together with your registered mobile number to log in.

3. Choose ‘My Profile’ from the dashboard's menu. You can confirm your KYC status and the information you submitted upon registration here.

4. Select 'Customer Type' after clicking 'KYC'.

5. Provide your ID and address proof, together with the necessary information in the required areas.

6. After your request for changes to your KYC is submitted, it will be completed within 7 days. 

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How To Update FASTag KYC Details Offline?

To change your KYC data, you must make a request to the bank that issued your FASTag. To update FASTag KYC, go to the bank branch and ask for a form to update FASTag KYC. Complete the application and provide the most current information. The bank will then update your FASTag account with the new information.

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Necessary Documents Required For FASTag KYC Update

According to the recommendations of the RBI, the FASTag KYC requires the following documents to update FASTag KYC:

• Driving license 
• Passport
• Voter's ID 
• Aadhar Card
• PAN card 
• NREGA job card (signed by an official of the State Government) 
• In addition to the KYC documents, one requires a copy of the vehicle's registration certificate (RC).

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