Does a purifier like this require an RO technician periodically?

No, such purifiers with self-cleaning technology and long-lasting membranes are made in such a way that servicing can be avoided for a longer period of time, which may be about two years if the quality of the water entering the system remains within tested parameters.

Does copper-enriched water really have a place in everyday consumption?

While copper may be added to distilled water owing to the traditional use of copper pots to store drinking water in Indian homes, there is no doubt that copper requirements differ from one person to another. Hence, a consultation with your doctor would be necessary.

Do purifiers connected via apps require a robust Wi-Fi connection at home?

Smart air purifiers that come with real-time monitoring capabilities will definitely require a good Wi-Fi connection at home so as to synchronize data with the app. If the Wi-Fi connection is weak in your kitchen, monitoring will not work, although cleaning should be okay.

Native M1 Pro Water Purifier: Explore Features, Multi Stage Purifications, Smart Tech, And More

Explore the functioning of the Native M1 Pro Water Purifier from Urban Company in your day-to-day life. With its 10 stages of filtration, 2 years of warranty period, and live TDS monitoring on app, discover its major features, advantages, disadvantages, and efficiency.

By : Esha Jha
Last Updated on Aug 10, 2026 17:55 IST
Published on Aug 10, 2026 17:55 IST

Native M1 Pro Water Purifier by Urban Company

If you have ever owned a traditional water purifier, then you are already aware of the drill, and by that we mean the constant follow-up calls from technicians, surprise filter replacement costs every 6 to 8 months, and the frustrating suspicion that the water might not be as clean as advertised.

Therefore, Urban Company has designed the Native M1 Pro Water Purifier to solve those exact pain points.

As claimed by the brand itself, this water purifier is built using insights from servicing over 10 lakh traditional purifiers across India, the Native M1 Pro focuses on long filter life, low cost of ownership, and smart monitoring.

Here is a practical look at what the Native M1 Pro brings to your kitchen, how its core features function in real life, and whether it’s worth the investment.

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Why This One's Different From the RO You Already Know?

Most purifiers treat mineraliser and RO bypass as a shortcut, mixing in some untreated water when TDS is low to "save" minerals. But this is not the case with the Native M1 Pro filter, as every drop of water passes through a 100 percent RO filtration process first and then minerals are added after that.

So no matter what kind of water you receive in your building, tanker water or borewell water, the purification process remains the same.

10-Stage Purification: How It Cleans Up The Water's Taste?

Ten stages sounds intimidating until you break it down into what each one is actually doing for you:

Pre-Filter: Captures sand, rust as well as silt before they get to the filtration system
RO Membrane: Removes dissolved salts and heavy metals
UV Stage: Neutralizes bacteria and viruses
Copper Cartridge: Adds copper to the water so you do not have to carry a copper container everywhere
Alkaline Filter: Restores the pH balance following the RO filtration stage
Mineralizer: Replenishes minerals which were stripped away through RO
UV LED In Tank: Protects the stored water against bacteria and viruses throughout the night through the light rays

The Urban Company also claims that this combination can filter out 99.99% of impurities that includes chemicals and heavy metals.

Note: This figure should be treated as a manufacturer-tested number rather than universal, as it depends on the quality of the water you have.

Explore More in the HZ Your Picks.

No Service for 2 Years: Say Goodbye to Frequent AMC Costs

This is what makes the M1 Pro unique when compared to almost every other RO in the same price bracket.

The reason why filters and membranes can last two whole years without a service call, AMC or even replacement of filters is because of the self-cleaning "Smart Rinse" cycle, which automatically runs once in a while.

The Urban Company guarantees this with a no-strings-attached two-year warranty on filters, membranes and electrical components, and if anything goes wrong during the two years, you also do not have to pay anything for the repair or anything.

Smart Real-Time Tracking: Total Visibility on Your Smartphone

There is no need to rely on assumptions or reminder notifications to track the expiration of your water filter, as the M1 Pro comes with the ability to get connected with the Urban Company application through your Wi-Fi directly.

TDS Levels Monitoring: The level of input water TDS and output water TDS can be observed right from your smartphone screen. You will get real figures showing the effectiveness of the filtering process.
Health Status of Your Filter: A percentage-based indicator of the filter life is shown in the application. You will have an idea long before the replacement of the filter is required.
Detailed 12-Parameter System Health Monitoring: In addition to monitoring, the sensors that come with the system are also capable to analyze the health of the system through a 12-parameter test done in real time involving analysis of water flow rate, pressure, and electric elements to give you proactive service alerts before technical problems affect your hydration experience.
Consumption Statistics: This Native M1 Pro water purifier can also monitor all your daily and monthly water consumption statistics.

Built for Kitchens That Don't Have Room to Spare

This particular water purifier from Urban Company can easily be mounted on the wall with a small body that is meant to sit close to the counter without taking up space within the cabinets.

However, this will be a critical factor if you have a modular kitchen or a limited space to work with.

The unit also comes with a 7-litre tank capacity and can be used by a household of 4-5 members.

There is also a movable tray below the water dispensing area.

Read More in Home Solutions and Electronics.

Does It Work With Your Water Source?

One thing to consider before purchasing this device: This purifier has been designed to handle tanker water, borewell water, municipal water, and tap water.
Therefore, it means that if your building uses high-pressure input water, typically high-rise buildings, a pressure-reducing valve will be required at additional cost during installation.
Whereas, if there is low line pressure, the kit for that purpose would be required.
Lastly, it is best if the person installing this device checks your line pressure before the installation date, so if you can ask them to do this, then you should definitely ask.

What Works?

True RO processing with no bypass shortcuts
Copper and alkaline stages rare at this price
Live TDS and filter tracking via app
Two-year zero-service, zero-AMC commitment
Unconditional warranty on filters and membranes
Compact wall-mounted build

Trade-offs to Know Before You Buy

Pressure equipment may add to installation cost.
7L tank may run short during long power cuts.
Servicing after year two isn't free.
Performance claims are lab-tested, not universal.

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Disclaimer: At Her Zindagi Your Picks, we prioritize providing up-to-date information on the latest trending commodities and goods. Links in this article are affiliate links. Please note that our product recommendations are based on independent research and analysis however, Her Zindagi Your Picks shall not be held liable for any claims, damages, or disputes arising under applicable laws, including the Consumer Protection Act, 2019. Any issues regarding product quality, delivery, or warranties must be directed to the respective manufacturer or seller. Furthermore, the products featured in this article are organized for reader convenience and are listed in no particular order of priority or ranking.

Faq's

Does a purifier like this require an RO technician periodically?
No, such purifiers with self-cleaning technology and long-lasting membranes are made in such a way that servicing can be avoided for a longer period of time, which may be about two years if the quality of the water entering the system remains within tested parameters.
Does copper-enriched water really have a place in everyday consumption?
While copper may be added to distilled water owing to the traditional use of copper pots to store drinking water in Indian homes, there is no doubt that copper requirements differ from one person to another. Hence, a consultation with your doctor would be necessary.
Do purifiers connected via apps require a robust Wi-Fi connection at home?
Smart air purifiers that come with real-time monitoring capabilities will definitely require a good Wi-Fi connection at home so as to synchronize data with the app. If the Wi-Fi connection is weak in your kitchen, monitoring will not work, although cleaning should be okay.